LockedDiscussion interactions are currently paused.Help from the CommunityChevronRightIconMember To Member SupportChevronRightIconBrought item as guest but no item been sent outNeed request a refund but it’s not letting me coo9911160View listingsPosted 10 months ago·Last reply 10 months ago 4 commentsComment Newestjohn1297576Mentor10 months agoView listingsYou do not request a refund, you open a not received case using the link in the email from ebay confirming purchase. It is then up to seller to either have proof of delivery or refund in full. Bear in mind that refunds go back to payment source, and take time. Paypal quick, debit card up to 7 days, credit card up to 30 days. Also understand that seller will not know you as coo991116, as purchase was as a guest. coo991116OP10 months agoView listingsI’ve done that but keeps saying thisSent from Outlook for iOS<> **peaseblossom**Mentor10 months agoView listingsContact ebay about it using callback on here:https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid jckl1957·10 months agoView listingsDetails are here: https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=bought%20as%20a%20guest&lucenceai=lucenceai&docId=HELP1151
john1297576
Mentor10 months agoYou do not request a refund, you open a not received case using the link in the email from ebay confirming purchase.
It is then up to seller to either have proof of delivery or refund in full.
Bear in mind that refunds go back to payment source, and take time. Paypal quick, debit card up to 7 days, credit card up to 30 days.
Also understand that seller will not know you as coo991116, as purchase was as a guest.
coo991116
OP10 months agoSent from Outlook for iOS<>
**peaseblossom**
Mentor10 months agoContact ebay about it using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
jckl1957
·10 months agoDetails are here:
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=bought%20as%20a%20guest&lucenceai=lucenceai&docId=HELP1151