Locked
Discussion interactions are currently paused.
Bought fake aftershave reviewed it before opening
Bought fake aftershave reviewed item before opening it and it's fake
8 comments
Locked
Discussion interactions are currently paused.
Bought fake aftershave reviewed item before opening it and it's fake
john1297576
Mentor8 months agoReturns for Not as described (fakes) for example prove costly for sellers, as they lose the cost of postage, and have to provide a return tracked label.
Ebay cannot identify fakes from photographs, their staff cannot be expert on the millions of items listed to know what a fake looks like, so if you want a refund you have to use the system and leave appropriate feedback.
papso22
Mentor8 months agoYou can still use the ebay money back guarantee to return for a refund.
robertoboy36
OP8 months agomake sence
*vyolla*
Mentor8 months agoBecause eBay can't see that it's fake, so require you to return it to the seller if you want a refund.
You can leave an appropriate feedback follow up comment to warn other potential buyers.
robertoboy36
OP8 months agoitem if fake
jckl1957
·8 months agoThat is not how the Money Back Guarantee works.
If you want a refund, you have to open a return case through Ebay.
If the seller provides a label, you do have to send the item back to them - it's the same as if you made an unsatisfactory purchase at a shop.
You would expect to return the item in order to get your money back.
papso22
Mentor8 months agoSo why did you buy it?
*vyolla*
Mentor8 months agoNo, eBay don't want items sent to them so that they can 'authenticate' them and make a judgement call, they don't offer that service. eBay is simply a selling platform, sellers are responsible for their listings.
eBay have a money back guarantee to protect buyers, but the item must be returned.
The seller pays for the cost of the returns label, you won't lose out by returning it.