Bought an iphone that has been flagged as lost/stolen | Member To Member Support

emandr31 · 2025-12-06T15:05:25.386000Z

Hello, I purchased what was described as a brand new sealed iPhone 16 at the start of September, which has been working perfectly up until 3 weeks ago when the phone stopped receiving any service. I contacted my service provider and took it to the apple store etc, it turns out that the phones IMEI number was flagged as lost or stolen 3 weeks ago, basically rendering it useless. I have tried contacting the seller for any proof of purchase or help but they're being very vague and not helpful at all. I have also tried to request a return for refund but it's now outside of the return window, and I can't find any way of contacting eBay directly with my problem: being sold a stolen phone. I would really appreciate any advice or suggestions on what I can do, thank you.

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Bought an iphone that has been flagged as lost/stolen | Member To Member Support | eBay UK