After 4 days you can cancel and select the reason as 'buyer didn't pay’ (eBay works in 24hr cycles so the option won’t be available until 4 x 24hrs have passed). There’s a link on this eBay page:
The non-payer can't leave feedback and gets a non-payment strike against their account, which sticks to it for a year.
Don't be tempted to leave feedback for a non-payer - it can only be positive and will enable them to remove the strike they receive.
Set your Buyer Requirements to block bidders with two or more non-payment strikes in the last 12 months and add them to your Blocked Buyer List with this link:
You can't force someone to pay but you can issue an Unpaid Item cancellation after 4 complete days to end transaction and put a non-payment defect on their account. You do that via the dropdown menu arrow for the item on your sold/orders list.
alexhis72
OP1 month agoThanks but it says if just changed mind after bidding they are breaking ebay policy, what happens then?
**peaseblossom**
Mentor1 month agoYou still issue a non-payment cancellation unless you want to cancel using the reason "Buyer asked to cancel".
alexhis72
OPAug 9, 2026 at 7:25 AMThanks 😁
*vyolla*
Mentor1 month agoAfter 4 days you can cancel and select the reason as 'buyer didn't pay’ (eBay works in 24hr cycles so the option won’t be available until 4 x 24hrs have passed). There’s a link on this eBay page:
https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=12&pos=1&q...
The non-payer can't leave feedback and gets a non-payment strike against their account, which sticks to it for a year.
Don't be tempted to leave feedback for a non-payer - it can only be positive and will enable them to remove the strike they receive.
Set your Buyer Requirements to block bidders with two or more non-payment strikes in the last 12 months and add them to your Blocked Buyer List with this link:
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences
**peaseblossom**
Mentor1 month agoYou can't force someone to pay but you can issue an Unpaid Item cancellation after 4 complete days to end transaction and put a non-payment defect on their account. You do that via the dropdown menu arrow for the item on your sold/orders list.