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Been sent a WhatsApp message after trying to buy something.
Basically just the above. I don't want contact outside ebay over simple items. Ebay has a message system already, why is this guy doing this? Do I now have to remove my phone number from ebay? Do I report this? Why does the seller need my phone number anyway? Do I cancel the order? I don't know if the order is being processed & I'm not replying to his WhatsApp that I've just blocked anyway. This has annoyed me. Need advice.
4 comments
junk_gatherer
OP10 months agoAn update to this. He's just tried to call me. I don't answer unknown numbers. Checked it & saw it's his number. Surely this is against T & C???
jckl1957
·10 months agoAs far as I know, Ebay does not actually state that sellers should not contact buyers by phone when they have been in a transaction with them. Sellers are not allowed to try and complete an 'off-Ebay' deal.
Sellers are given buyers' phone numbers as part of the order details when a purchase has been completed, and there may be occasions when a seller could feel that a conversation or a quick exchange of texts could resolve an issue faster than emails via Ebay.
I would send the seller a message through Ebay and ask them to only contact you through Ebay messages.
*vyolla*
Mentor10 months agoWhat is he asking you?
junk_gatherer
OP10 months agoAbout the item. Not really the point. He could have messaged through Ebay's system.