LockedDiscussion interactions are currently paused.Help from the CommunityChevronRightIconMember To Member SupportChevronRightIconAvios I followed all of the rules, but for some unknown reason my avios points stopped being awarded, does any know why?natath-5134106View listingsPosted 3 weeks ago · Edited 3 weeks ago·Last reply 3 weeks ago 8 commentsComment NewestfargvsMentor3 weeks agoView listingsContact AVIOS Customer services directly. natath-5134OP3 weeks agoView listingsThanks for the reply. That was my 1st port of call and they said Ebay have a policy of choosing when and when not honour the offers made. Use the link and the check purchase conditions https://www.avios.com/en-GB/collect-avios/shopping/retailers/ebay-uk/ tobiasd4Mentor3 weeks agoView listingsCheck T&C.https://www.avios.com/en-GB/collect-avios/shopping/retailers/ebay-uk/ natath-5134OP3 weeks agoView listingsBut how can it be legal in the UK to pick and choose when to honour a contract? tobiasd4Mentor3 weeks agoView listingsEverything has T&C, not just ebay.Often ebay vouchers require minimum spend. natath-5134OP3 weeks agoView listingsT&Cs don't make contract law irrelevant. There was no minimum spend tobiasd4Mentor3 weeks agoView listingsMy point was, you have to follow T&C of any contract, unless you want to argue it in court. natath-5134OP3 weeks agoView listingsV simplistic, IF they are in the wrong they are hardly likely to argue the point unless its cheaper for them, legal fees aren't cheap
fargvs
Mentor3 weeks agoContact AVIOS Customer services directly.
natath-5134
OP3 weeks agoThanks for the reply.
That was my 1st port of call and they said Ebay have a policy of choosing when and when not honour the offers made. Use the link and the check purchase conditions
https://www.avios.com/en-GB/collect-avios/shopping/retailers/ebay-uk/
tobiasd4
Mentor3 weeks agoCheck T&C.
https://www.avios.com/en-GB/collect-avios/shopping/retailers/ebay-uk/
natath-5134
OP3 weeks agoBut how can it be legal in the UK to pick and choose when to honour a contract?
tobiasd4
Mentor3 weeks agoEverything has T&C, not just ebay.
Often ebay vouchers require minimum spend.
natath-5134
OP3 weeks agoT&Cs don't make contract law irrelevant. There was no minimum spend
tobiasd4
Mentor3 weeks agoMy point was, you have to follow T&C of any contract, unless you want to argue it in court.
natath-5134
OP3 weeks agoV simplistic, IF they are in the wrong they are hardly likely to argue the point unless its cheaper for them, legal fees aren't cheap