Automated Chat not Working | Member To Member Support

jaclogan83 · 2025-12-10T08:53:26.493000Z

I desperately need to contact Ebay and my automated chat function is frozen (all greyed out). I can see the details of my previous chat but it is all greyed out and no option to click anywhere or restart etc. I have a very good buyer missing a delivery and there is currently no way I can help the matter. EBay are supposed to deal with delivery issues... is there any other way I can contact them please?

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Automated Chat not Working | Member To Member Support | eBay UK