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What happens if the Apple earbuds that I have just purchased our counterfeit?
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What happens if the Apple earbuds that I have just purchased our counterfeit?
tobiasd4
Mentor3 weeks agoYou open item not as described case, seller provides returns label, you post back for full refund.
Escalate on day 4 if no label or refund.
Ignore seller excuses.
You don't need proof they are fake, ebay always believe buyers.
tressygirl
Mentor3 weeks agoOn every listing is eBay's 30 day MBG Money Back Guarantee policy which explains what you do, if you receive a fake item.
I've added the link below for eBay's MBG, follow the procedure explained there, if you receive a counterfeit item.
https://pages.ebay.co.uk/ebay-money-back-guarantee/
@joca246548