Authenticator sent wrong item | Member To Member Support

sher4dogz · 2026-01-31T16:18:30.013000Z

I purchased a burberry bag and the seller sent off to authenticator. It passed and sent on to me. I received the package today but its a gucci bag? It looks like the authenticators sent me the wrong bag. How can this be sorted out with ebay. I had an online chat with an advisor and they told me to request a refund? Why its not the sellers fault? Whats the best way forward, thankyou

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Authenticator sent wrong item | Member To Member Support | eBay UK