As a buyer, recurrent delivery problem with Envi - items going to similar address | Member To Member Support

15lulu20 · 2025-12-04T14:38:18.479000Z

On about 4 occasions in the last couple of years, I have had items bought on Ebay misdelivered. They go to a village about 10 miles away. The address shares the same house name, road name and town name (not village name or postcode). The postcode on my delivery details are correct on my Ebay account info but at some stage in the process, it gets changed to that of the neighbouring village (as confirmed by the tracking info). So far, it has only happened when Evri is the delivery company. Any ideas what is going wrong and how to remedy this? Of course, it would be useful to speak to a human at Ebay but this seems impossible.

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As a buyer, recurrent delivery problem with Envi - items going to similar address | Member To Member Support | eBay UK