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Any Solution New EBay Account Permanent Suspended
Summary: tajigab-0 from eBay Customer Service clarified that the restriction on the account is permanent and cannot be appealed, despite having reviewed the case. They explained that specific details of the restriction could not be disclosed and emphasized that the decision is final. john1297576 expressed concern that there might have been a mistake, indicating that the issue might not reach the intended recipient.
Good day, thank you for contacting back to eBay Customer Service regarding your request to reactivate your account. My name is Arti and I'm more than happy to help you.
I appreciate your commitment to following all the rules and regulations of eBay in the future. I have made sure that this is handled promptly.
Please let me assure you that we do not make decisions like this lightly, so I have spent some time reviewing your case. However, on reinvestigating your account details, I found that the restriction on your account is permanent and cannot be appealed.
Let me also share that we are unable to provide specific information on what behaviors we have found to be a risk to our site. We have found that providing this information can also provide ways to circumvent this restriction or review process in the future.
Our decision is based on evidence from our records. We are not comfortable with your account practices, and we feel they don't help to promote a positive buying and selling environment. Please note that this decision is final and cannot be changed.
While we understand that you may not agree with our decision not to grant your appeal, please understand that this decision is final and will not be reversed.
You can find more information on the below help page:
https://www.ebay.com/help/account/account-restrictions-suspensions/account-restrictions-suspensions?id=4190
I hope this resolves your concern. Thank you for contacting eBay Customer Service. Goodbye!
Best Regards,
Arti T.
eBay Customer Service
tressygirl
Mentor3 weeks agoIs this the message you have received from Customer Services, about your account which is suspended?
Your title asks ' Any Solution to New Account Permanently Suspended.'
I'm afraid if it is a permanent suspension this means a lifetime ban, you will not be able to sell on eBay.
Your message from CS says they cannot further explain details re the suspension, but that it is a final decision.
@tajigab-0
john1297576
Mentor3 weeks agoThink you have made a mistake somehow, it has come up on the questions and I doubt it will be seen by whoever has this problem.