I have received a message stating that eBay has cancelled a bid on an item because there is an issue with the buyers account.However, I received this message after that same buyer had completed the purchase using "buy it now" and paid for the item. I have already withdrawn the funds into my bank account and I have downloaded and printed the eBay shipping label. The item is ready to ship.I can see that the buyer no longer has an eBay account. I can also see that my listing for the item (a wristwa...

Yes - I eventually discovered the option to book a call back from a human agent.I fully understand why this is made less than easy but AI robots cannot solve everything just yet.

An issue with the buyers account? | Member To Member Support

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An issue with the buyers account? | Member To Member Support | eBay UK