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An Authenticator has returned a ring
A gold ring has been returned to me for “not having a hallmark” despite having a very clear hallmark, they also said my listing was confusing.. it wasn’t. Everything I said was true and correct. What can I do?
2 comments
jckl1957
·10 months agoThe details are in the Ebay Jewellery Policy which applies to all jewellery, but will obviously be checked during authentication - the ring does not have a full UK hallmark.
The 'confusing' part may have referred to the end of the description (looks like you used AI here?) where it says ' finer specimens of chrysoprase can sometimes be mistaken for imperial jade' - it's just irrelevant detail.
Items must meet the requirements of the Hallmarking Act 1973 - opens in new window or tab. For more information on hallmarking, please see the Hallmarking Guidance Notes from the Assay Offices of Great Britain
https://www.ebay.co.uk/help/policies/prohibited-restricted-items/jewellery-precious-metals-loose-beads-policy?id=4280
plpmr
Mentor10 months agoto be sold on eBay gold must have a UK assay hall mark, 18k is not an assay mark.