All records of order disappeared | Member To Member Support

corkyoooo · 2025-12-19T17:31:21.100000Z

I ordered an item on ebay, received confirmation email and the payment was taken out of my account.When I click on "view order" or "track item" it says "order not found". And if I go to my purchase history, the item isnt there.The automated support is no good as you have to select which item you havent received before you can continue.I am unable to find the option to email support on Ebays site.Can anyone suggest a solution to this problem.

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All records of order disappeared | Member To Member Support | eBay UK