Ai cannot deal with my problem | Member To Member Support

philjt06 · 2026-06-20T20:13:36.763327Z

Hi. Does anyone know how to by-pass eBay's idiot Ai system and get a human to investigate a matter? I purchased an item which was delivered to the correct Click & Collect address (as per eBay and the postal label), except it was rejected by the recipient when it was scanned: their system said it was to be delivered to another address. This isn't something that an Ai program can deal with, especially one that isn't programmed to recognise a problem that is outside the scope of its programming and escalate to a human.

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Ai cannot deal with my problem | Member To Member Support | eBay UK