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I need eBay to contact DPD to update my shipping address
DPD are asking for an account number please help me with this thanks
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I need eBay to contact DPD to update my shipping address
DPD are asking for an account number please help me with this thanks
papso22
Mentor10 months agoIs the item already on its way?
kiajackob_0
OP10 months agoauthentication eBay support pack link nothing is working
john1297576
Mentor10 months agoNo point contacting ebay, if already in transit, or even if still with seller, seller is only protected if delivered to the address advised by ebay. It is up to buyers to keep their records with ebay up to date.
The only way is for seller to cancel order, you edit your address and order again.
Address would have shown at checkout, at that point you should have corrected it before paying.
papso22
Mentor10 months agoThe seller must have bought the postage so if the address can be changed they might be the ones to do it, but if they bought through Packlink that makes it very complicated.
Why is the address 'wrong'?
kiajackob_0
OP10 months agopapso22
Mentor10 months agoIn that case it should be returned to the seller.
Is the full address in the address sections of your ebay account? If not you need to change it.
plpmr
Mentor10 months agoposting your private information on public boards leaves you open to fraud - best remove it.
**peaseblossom**
Mentor10 months agoYou can try ringing DPD on 0121 275 0500
If they won't help you need to contact the seller via the more actions dropdown menu arrow, on the right of the item on your purchases list:
https://www.ebay.co.uk/mye/myebay/purchase
They may have to cancel the transaction (using the reason "problem with buyer's address") and relist after you have corrected your delivery address here:
https://accountsettings.ebay.co.uk/uas/addresses