Age verification, not verifying

Question

The credit card I’ve been using for eBay past few yrs and recently to verify age, with no problems , now says there’s a problem, contact customer services , but no one can find out what The Problem is and have been with Live Chat several times over the past 48hrs, changed and updated all eBay account info recommended by eBay, could it be 3rd party app, been deleted off iPhone , did recommended app off load/delete ( loads of apps I deleted 🤷🏻‍♂️. Any help/advise, pls. SteaveBrighton

tressygirl · Accepted Answer

Only 2 things I can think of.   Has your credit card less than 6 month validity?  That could be an issue.   Which device or browser are you using,  if the app or mobile browser those seem to throw up all sorts of glitches. If using those,  switch if you can to a laptop /PC , clear cache and cookies, and try Chrome then try from there.   I'm afraid if all fails,  you may need to ask a family member or friend with a c.c on their eBay account to try and buy this f...