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Adding tracking number instead of the automatic simple delivery supplied one
Summary: El tema de discusión es sobre la incorporación de un número de seguimiento en lugar del número de entrega simple automático proporcionado. rlrr_7 plantea esta cuestión, aunque el contenido detallado no se proporciona, y recibe respuestas de tommystrezures y john1297576, cuyos detalles también están ausentes. El intercambio de mensajes parece ser de naturaleza técnica y relacionada con la optimización del proceso de entrega, aunque no se disponen de más detalles en el contenido de la discusión.
I sold an item and the buyer wanted it quickly so instead of using simple delivery I sent it by Royal Mail 24, as it was listed as simple delivery eBay automatically assigned a tracking number and I wasn’t able to add my rm24 tracking, the buyer has the item and is happy and left feedback but eBay thinks it hasn’t been delivered because I didn’t use their courier and my funds are on hold with no way of the buyer confirming that they’ve received the item.
ive been emailing eBay for days and had no response.
john1297576
Mentor4 months agoYou will need to cancel the label, it is not refunded automatically to sellers if not used.
tommystrezures
Mentor4 months agoYou won’t get any response from eBay. As long as in messages you showed the new tracking number there is nothing more to do. If you paid for the SD label this will be refunded in due course as it hasn’t been activated. If the buyer paid postage on the original listing then they will be refunded.