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Account Suspended for Selling Not Buying
Hi for some reason EBay has suspended my account as a seller however I can continue to buy. Asking AI help is useless and it keeps going round in circles how do I resolve this? Thanks
mimisdiner
Posted 1 month ago · Edited 1 month ago·Last reply Jul 11, 2026 at 6:37 AM
3 comments
tommystrezures
MentorJul 11, 2026 at 6:37 AMYOu don't obviously have anything listed and haven't sold for over three months. I am wondering if the suspension was to do with that negative that shows?
papso22
MentorJul 11, 2026 at 5:49 AMEbay will have given you a reason and also told you if it's temporary or permanent.
tressygirl
Mentor1 month agoThere are numerous reasons why an account can be suspended, and the buying side can still remain active, this is the norm.
We have no access to your account to see why you are suspended but seeing you haven't sold for a long time have you correctly registered for eBay's Managed Payments?
This will show you how to register for eBay's Managed Payments.
https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795
You may just need to confirm that you are the genuine owner coming back to this account to sell, as sudden selling activity on a dormant account raises red flags to eBay, it could be a sign that the account has been hijacked.
If you do need to contact CS use a phone not a laptop and the link below...
https://www.ebay.co.uk/help/eua?id=5190
@mimisdiner