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Account Suspended
Hello everyone,
My eBay account has been suspended since July 2025, and I’m trying to understand what steps I need to take to reactivate it.
I did not fully understand the reason for the suspension, and I would really appreciate any guidance from experienced members on how to resolve this issue. I am willing to provide any required documents or information and to comply with eBay’s policies moving forward.
Has anyone experienced something similar and successfully reinstated their account? What steps should I take, and who should I contact?
Thank you in advance for your help.
Warm Regards
4 comments
john1297576
Mentor5 months agoYou should look at your seller dashboard to see what defects you have!
https://www.ebay.co.uk/help/account/account-restrictions-suspensions/account-restrictions-suspensions?id=4190&st=3&pos=1&query=Account%20restrictions%20and%20suspensions&intent=appeal%20suspension&lucenceai=lucenceai&docId=HELP1074
In many cases being suspended is permanent.
*vyolla*
Mentor5 months agoAh, just spotted that you were selling counterfeit Labubu.
It's likely that the brand owner has complained.
*vyolla*
Mentor5 months agoHow do you know that it's suspended? Surely you must have received a message from eBay notifying you about this? If so, what did it say?
tobiasd4
Mentor5 months agoOnly ebay CS can inform you of reason for suspension,
You should have received a message.
Check for feedback page for defects, this normally indicates why.