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Summary: ggdelectronics expressed frustration after eBay initially approved their appeal to restore CB radio listings that comply with UK Ofcom regulations. Despite eBay's assurance, the participant’s shop was blocked again shortly after reposting the items, due to alleged rule violations. They highlighted a mismatch between eBay's policy and UK law, noting that CB radios are legal and license-free in the UK. This situation underscores a platform policy error, urging affected sellers to contact eBay for manual policy reviews.
Hello ggdelectronics,
We reviewed your Electronic equipment policy case and are happy to share that your appeal has been approved. More specific details are provided below.
What this means for you:
Any actions taken on your account have been removed so you can remain focused on your business.
Your compliant listings have been restored to full functionality. Shoppers and buyers can see and purchase them.
If you’ve received emails that these listings were hidden for not following other policies, then those issues will need to be addressed as well; otherwise, the listings will still be unavailable to shoppers.
Your listings are available in Active Listings within My eBay as well as Seller Hub so you can view them and make any edits you’d like.
Here's a list of the items that we restored:
Item: 287355379237 Cb radio Superstar 3900 4 W AM FM
Reference ID: 2-105688781345
Thanks for giving us a chance to resolve this issue. If you have any questions or concerns, just get in touch. We're here to help, and we’re glad you're part of our community.
Thanks,
eBayHello ggdelectronics,
We reviewed your Electronic equipment policy case and are happy to share that your appeal has been approved. More specific details are provided below.
What this means for you:
Any actions taken on your account have been removed so you can remain focused on your business.
Your compliant listings have been restored to full functionality. Shoppers and buyers can see and purchase them.
If you’ve received emails that these listings were hidden for not following other policies, then those issues will need to be addressed as well; otherwise, the listings will still be unavailable to shoppers.
Your listings are available in Active Listings within My eBay as well as Seller Hub so you can view them and make any edits you’d like.
Here's a list of the items that we restored:
Item: 287355379237 Cb radio Superstar 3900 4 W AM FM
Reference ID: 2-105688781345
Thanks for giving us a chance to resolve this issue. If you have any questions or concerns, just get in touch. We're here to help, and we’re glad you're part of our community.
Thanks,
eBay
After this email that eBay sent me,I obviously reposted the item as per their instructions. A good 20 minutes and they blocked my shop again for 10 days because they said I had violated the rules. Actually, we got to fruit. These people joke about people's work and money.After this email that eBay sent me,I obviously reposted the item as per their instructions. A good 20 minutes and they blocked my shop again for 10 days because they said I had violated the rules. Actually, we got to fruit. These people joke about people's work and money.
this is the regulation that regulates the objects I had put up for sale but now ebay is kissedthis is the regulation that regulates the objects I had put up for sale but now ebay is kissed
eBay CB Radio Policy in the UK Explained
CB radios are legal and licence free in the UK under Ofcom, yet eBay is wrongly removing compliant listings due to an overly broad policy that does not reflect UK law.
CB radios are fully legal to use and sell in the UK under regulations set by Ofcom, operating licence free around the 27 MHz frequency band. Despite this, eBay is currently removing listings of CB radios in the 26.1-28MHz frequency range under its electronic equipment policy, incorrectly treating them as restricted devices. This is not a legal issue, it is a clear mistake in how the policy is being applied to a legitimate and widely used product category.
CB radios remain a key communication tool across transport, agriculture, and leisure, with a long established presence in the UK. Removing them from marketplaces does not reflect real world use or regulation, and instead highlights a gap between platform policy and UK law. Sellers and buyers affected by this can raise a complaint directly with eBay through Seller Help, clearly stating that CB radios are legal under Ofcom rules and requesting a manual review of the policy application.
eBay CB Radio Policy in the UK Explained
CB radios are legal and licence free in the UK under Ofcom, yet eBay is wrongly removing compliant listings due to an overly broad policy that does not reflect UK law.
CB radios are fully legal to use and sell in the UK under regulations set by Ofcom, operating licence free around the 27 MHz frequency band. Despite this, eBay is currently removing listings of CB radios in the 26.1-28MHz frequency range under its electronic equipment policy, incorrectly treating them as restricted devices. This is not a legal issue, it is a clear mistake in how the policy is being applied to a legitimate and widely used product category.
CB radios remain a key communication tool across transport, agriculture, and leisure, with a long established presence in the UK. Removing them from marketplaces does not reflect real world use or regulation, and instead highlights a gap between platform policy and UK law. Sellers and buyers affected by this can raise a complaint directly with eBay through Seller Help, clearly stating that CB radios are legal under Ofcom rules and requesting a manual review of the policy application.
*vyolla*
Mentor2 weeks agoThere have been a few discussion threads over on Seller Central about this, the best post I've found explaining why you can't list them is from @4_bathrooms on this thread:
https://community.ebay.co.uk/forum/seller-central-14/topic/amateur-radio-cb-equipment-33527/thread/194283/?focus_post=194283