Account stuck on time away mode | Member To Member Support

susie6270 · 2026-05-28T09:34:58.735000Z

Hi - I was away over Easter & used the 'time away' option - usually works fine however this time it's caused major problems. While the settings say the away time has finished, when buyers try & pay for items - they get told I am away & are unable to pay. I have escalated multiple times over the last 2 months however just get fobbed off & I have moved most of listings to Vinted as a result. Is anyone else having this problem ? Thanks

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Account stuck on time away mode | Member To Member Support | eBay UK