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Account Status Change
Summary: asnu-uk is seeking help to change their account status from individual to business but can't find an edit button and can't reach customer support. tressygirl suggests using a laptop or PC with Chrome, not the app or mobile browser, and provides step-by-step instructions for updating the account type in the account settings on eBay.
Hi,
I'm trying to change the account status of our profile from individual to business so I can sell as a business on here but for some reason i have no edit button to do so.
It seems impossible to speak to an agent so thought i'd see if anyone here has any ideas.
Thanks
1 comment
tressygirl
Mentor1 week agoUse a laptop / PC and try Chrome, don't use the app or mobile browser, then see if the instructions below help:
Go to Account settings in My eBay.
Select Personal information.
Select Edit next to Account type. You may be asked to sign in again.
Select Confirm to upgrade to a Business account.
Specify whether you operate your business as a legal entity or as a sole proprietor and select Continue.
On the following page, enter your business information such as name, contact information, and returns policy. Then select Save.
Probably best to use a PC / laptop for this, and not the app or mobile browser. Chrome seems to work best on eBay.
@asnu-uk