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Account restricted without receiving eBay Messages – Immediate assistance required
Hello eBay Support Team,
My eBay account (shahhusab0) has been restricted, but I have not received any email or message in My eBay Messages explaining the reason. I have all necessary documents ready for verification and would like to resolve this restriction as soon as possible.
Please advise the steps required to reinstate my account.
Thank you for your prompt assistance.
Best regards,
Shah Hussain Ali
1 comment
tressygirl
Mentor10 months agoYour account may be restricted perhaps because you have not completed eBay's Managed Payments fully, or correctly.
See here:
You need to provide eBay with details of a bank account and have this account verified. The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive, and confirm to eBay.
Once this is completed, you will be able to list items for sale, and receive payouts from those sales.
This will show you how to register for eBay's Managed Payments.
https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795
If there is an issue with the registration contact eBay Customer Services, who have full access to your account, and can see where the issue lies and explain the steps you now need to take.
Contact them this way.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
@shahhusab0