Account restricted
I have just made a new account and have had it restricted, I can't seem to found how I can unrestrict it. Please advise
2 comments
I have just made a new account and have had it restricted, I can't seem to found how I can unrestrict it. Please advise
tressygirl
Mentor3 weeks agoHaving seen the items you are selling, sorry your username ID should have given me a clue, have you complied to all the rules for selling those items?
Selling taxidermy on eBay UK involves strict laws and platform rules. You cannot freely list any animal specimen. Compliance with UK wildlife trade regulations, CITES, and eBay's Animal Products Policy is mandatory.
@taxidermy_uk
tressygirl
Mentor3 weeks agoHave you fully and correctly registered with eBay's Managed Payments ?
You need to provide eBay with details of a bank account and have this account verified. The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive, and confirm to eBay.
Once this is completed, you will be able to list items for sale, and receive payouts from those sales.
This will show you how to register for eBay's Managed Payments.
https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795
If there is an issue with the registration contact eBay Customer Services, who have full access to your account, and can see where the issue lies and explain the steps you now need to take.
Contacting eBay Customer Services is not easy nowadays to get a live agent , but some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.
Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer.
https://www.ebay.co.uk/help/eua?id=5190
Lines open between 8 a.m. to10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
@taxidermy_uk