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Account problems
I am desperate to talk to someone at eday I think my account is being hacked
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I am desperate to talk to someone at eday I think my account is being hacked
tressygirl
Mentor3 months agoTo add , if this involves any payment made which you do no recognise, then inform the bank or credit card used, of unauthorised use immediately, too.
@paul291141
red_magpie
Mentor3 months agoGo to "Help and contact" at the top or bottom of every page and type "hacked" in the search field. This will take to to eBay's guidance on what to do when an account is hacked.
tressygirl
Mentor3 months agoContacting eBay Customer Services is not easy nowadays to get a live agent , but some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.
Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer.
https://www.ebay.co.uk/help/eua?id=5190
Lines open between 8 a.m. to10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
@paul291141