Account - Payments - Customer Service | Member To Member Support

productsarereadytouse · 2026-05-05T13:17:41.845000Z

Firstly got my account permanently suspended out of blue!All orders sent, all receipts recorded - 99.6% rating on 300+ orders. Got asked evidence on postage - all provided with no faults, then just account suspended without no explaining. Customer service SO RUDE - it's disgusting to be honest. Everyone gives completely different information, feels like they don't know themselves what they are doing. Second thing I have funds left on my account. Got told numerous times that I have to wait 180 days for them to be available.Messaged them after this period, now they are saying - they won't release it! Like what on earth!Again it's just so rude customer service! Like why ebay does this? Literary got banned, absolutely no complaints from customers after and now they don't even give the money back that is legally mine? What should I do? Can anyone help!I am looking to sue them through small claims court and report through FCA if I not finding any other solution, because no one should ever go through this. I have all the evidence of that I did provide all the documents, I have all the customer service chats of each agent saying different things - showing complete incompetence and a BROKE SYSTEM they all follow. PS. Funny thing that they do have a seller protection while they LITERARY don't give a c**p about seller and in my 5 years being on ebay, they never did.

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