Accidentally refunded buyer | Member To Member Support

ellimundo · 2025-08-31T10:13:47.085000Z

So I accidentally refunded a buyer to the tune of £250. The buyer had disputed the condition of the item and requested a refund. This is the first time I had done this. eBay were telling me to send a postage label, but the process when doing it for the first time was cumbersome. This result in my accidentally sending a refund - without any secondary checks on the app to make sure I was sure what I was doing. The case then striaway showed as closed. The buyer is not communicating and eBay have flip-flopped, but in a nutshell nothing they can do. Help

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Accidentally refunded buyer | Member To Member Support | eBay UK