Accidental image upload

Question

A buyer has accidently uploaded an image of their daughter onto my feedback photo's. I can't request to remove it as it isn't negative or neutral feedback.

How do I get in touch with eBay to remove this little girls picture? Everything seems to be automated and I can't get to speak to an advisor.

Any help would be appreciated.

Thanks, Ste

sweetassugar · Accepted Answer

Thank you, it is all sorted now and eBay are removing it.

tressygirl · Answer

To speak to a live agent contact CS very first thing, when lines first open at 8 a.m. as there's also more chance then, for Dublin answering.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

@sweetassugar