Abusive email from disgruntled buyer. | Member To Member Support

fulhamartz · 2026-03-06T11:35:25.881000Z

I sent out an item recently to this particular buyer, when it was received there was some damage to the box. I have sent around 50 of exactly these boxes over the past 18 months without any problems. The buyer is obviously unhappy and i instantly offered a refund. He then begun to send me a string of emails calling me in one of the "your a liar". What should i do ?

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Abusive email from disgruntled buyer. | Member To Member Support | eBay UK