A broken record | Member To Member Support

greeto2007 · 2025-10-06T13:47:13.301000Z

Hi Guys, my first time on here. A 45 record I recently sold has turned up broken, the buyer informs me. I would have used Royal mail, as at least they have 50 pounds minimum compensation.I had to use Easy delivery with a prepaid label. I'm guessing I have to refund the buyer and bear the loss. Am I right?Also, can I insist any future buyer only uses Royal Mail?Thanks for any help.

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A broken record | Member To Member Support | eBay UK