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240: The item cannot be listed or modified. The title and/or description may contain improper words,
Failures:
• AMA — Trading failure: 21920200: Return Policy Attribute returnDescription Not Valid On This Site | 240: The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
• ARO — Trading failure: 21920200: Return Policy Attribute returnDescription Not Valid On This Site | 240: The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
I keep getting this error when i try to make an api call. for some reason everything works fine on ebay NL but for eBay UK i get this error.
I tried simple names and descriptions. I've also tried everything with policies, changing policies coding to remove anything sending a return description.
I am stuck here. Anyone got a clue?
lit1213
OP10 months agoYes, I am. I am currently using a account for a friend, where the bug occurs. It only happens when I send xml to the UK API.
It is about return description is not allowed on this site. I have checked his policies for a description. Nothing in there. I tried to remove it by sending sending an api call and remove anything around return description. But nothing seem to solve the problem.
It might have something to do with the fact that he is located in the netherlands and is selling on UK site.
But i cant seem to figure it out. 😞
john1297576
Mentor11 months agoYou only joined recently, are you properly registered to sell with a verified bank account added?
red_magpie
Mentor11 months agoIf it relates to your return policy it would have helped to tell us exactly what this said.