12 month warranty not being upheld | Member To Member Support

lindseyjac1971 · 2025-12-13T06:14:08.316000Z

I purchased a brand new ebike with a 12 month warranty. The bike was faulty and a new one was sent out. This one has now stopped working. Tried to message the seller as its under warranty and i think he has blocked me. Cant message him. Ive been emailing the manufacturer of the bike and getting no replies. No phone number for DYU. What can i do next.

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12 month warranty not being upheld | Member To Member Support | eBay UK