12 month Guarantee on a purchase | Member To Member Support

co-662446 · 2026-05-23T10:49:48.435000Z

Hello.I purchased an Oakcastle CD 100 CD player on September 7th 2025 and it stopped working last week - after 9 months. When I contacted the seller, the reply was that it did not provide a 12 month guarantee/warranty period. I have spent a long time in consultation with Oakcastle regarding this situation and they recommended I contact eBay about my dissatisfaction, which I have found very difficult to do, hence this message to the community. Do eBay not provide 12 months guarantees/waranties if a product becomes faulty in such a short time?

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12 month Guarantee on a purchase | Member To Member Support | eBay UK