1 year warranty not being honoured | Member To Member Support

shram-372 · 2026-06-18T22:07:11.622373Z

I purchased a wooden gazebo in Oct25 , the post on the gazebo has huge crack so I contacted seller and after 2 reminders they responded on ebay chat to advise that they will call in next week to arrange new post to be installed. No call received and now notice more cracks appearing so asked seller to collect and refund due to the quality of the wood and also that it was sold with 1 year warranty, seller is now ghosting me. How can I get ebay to step in and help

Discussions

1 year warranty not being honoured | Member To Member Support | eBay UK