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Streamlining shipping to Mexico
Dear Sellers,
With the aim of improving customs clearance and ensuring smoother, more reliable transactions, the Mexican government has recently introduced changes to Mexico’s import regulations.
Since 1 January 2025, all eBay sellers shipping to Mexico are required to provide detailed customer information to their shipping carrier. This information will improve shipment tracking, minimise the risk of fraudulent transactions, and help you maintain and potentially expand your presence in Mexico without experiencing delivery disruptions.
Required customer information
If you're selling to Mexico, make sure to provide your carrier with these buyer (recipient) details when dispatching your items:
- Recipient’s full name
- Recipient’s email address
- Recipient’s phone number
- Detailed item descriptions (vague descriptions won’t be accepted)
- Recipient’s Mexican Tax ID (RFC), or, if unavailable, the National ID (CURP)
Please note: it’s now mandatory for buyers in Mexico to input either their Mexican Tax ID (RFC) or National ID (CURP) on the checkout page for items to be shipped to Mexico.
Next steps
To ensure the smooth delivery of your shipments to Mexico, please provide your carrier with the required information listed above. Once your shipment arrives in Mexico, you may need to take additional steps, such as contacting the carrier for clearance. By staying proactive, you can help ensure a seamless shipping experience for both you and your Mexican customers.
