Seller simply not shipping and extending delivery date. Refuses to cancel. | Help from the Community

retrorobbin · 2026-06-27T07:11:32.104331Z

How difficult is it to drop a flannel shirt in the post? I bought one on the 18th of June, second-hand. By the 23rd the shirt was still awaiting shipment. This is a business, btw. I emailed requesting to cancel as the reason I bought the shirt was to wear it on a trip to the highlands to fend off the midges! The seller reponded asking when I would like the shirt by? I said the 25th and explained why. Today I received notice that the cancellation has been refused and eBay is saying that the item may still be on its way to me and I cannot say I haven’t received it even though the item is still “awaiting dispatch”. The delivery timeframe has been extended until June 4th. What a load of bunkum for a second-hand shirt! The seller has form and has done this before, I can see from their feedback. Surely EBay does not want to countenance such seller behaviour? There must be a way to get my money back from such a seller without chasing it for a month or more. I had a similar incident once before with someone selling plants she hadn’t even started growing yet. Eventually she relented a gave a refund, but EBay needs to do something about this. There should be a timeframe for posting unless parties grew to waive it.

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Seller simply not shipping and extending delivery date. Refuses to cancel. | Help from the Community | eBay UK