Explain why I am now £12 down! | Help from the Community

wads-98 · 2026-06-23T12:50:38.244891Z

Can someone explain to me why I lose so much money when selling on here. I was selling some figurines total of £36, buyer was unable to offer a buy for all of them. (I don't know I may have something set wrong.) Needless to say I bundled them together and sent them for the bargain price of £30 and had to refund the £6 difference because she bought them and did not offer a price we had agreed on. I though okay I am selling for £30 I have at least got some of my money back for the items.Today apparently there may be a problem they have reached out to ebay not me, but ebay. I have written but got no reply back. But my main problem lies with how much I actually earned on the items, I wanted to sell them originally at £12 each but sold three items for £10 each and I understood the buyer bought the label and never ever noticed it is me who pays the protection fee of £2.14 I think it says. All said and done my £30 I was letting them go for is now £26.62 so I am not selling for £30 at all! I am now well out of money. I simply never really noticed before until this buyer contacted ebay thing showing in the messages. Someone please explain all the money I have lost on these three items please? I was always aware you sell for that price and the buyer pays for the label and fee not myself. Now at least down £12 for letting them go cheaper!

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Explain why I am now £12 down! | Help from the Community | eBay UK