I am getting this error: “This charity ID can't be used for a cross border listing.” when trying to enable a donation to Cat’s Protection on an item I am selling. I’m in the UK, item is in the UK, and I’m pretty sure Cat’s Protection is in the UK too. 🤔 Does anyone know what the issue is and how I solve it? Thanks in advance.

Hi @mourns, Thank you for the item. From checking it looks like your eBay account is originally registered on the .com site and not the uk. This would be why you are getting that message that the charity id can't be used for a cross border listing. As you have been selling the registration site of your account cannot be changed so you would be unable to use the charity id's. Thank you, Kat

“This charity ID can't be used for a cross border listing.“ | eBay for Charity

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“This charity ID can't be used for a cross border listing.“ | eBay for Charity | eBay UK