Been ripped off - Kicking myself :( | eBay Café

amandacleggart · 2015-02-15T17:27:26.714000Z

I'm so angry with myself I fell for one of these special offers (***non ebay related***) where you buy a voucher for an item which gets you a really big discount at a separate store. I bought a voucher for £17.99 from 'GoGroopie' for a dash-cam for my partner's birthday. I thought what great value. The dashcam was priced at £69.99 and I was going to get it for £17.99 + £4.99 p+p. So I bought the voucher from 'GoGroopie' , redeemed it and purchased the item from the company 'eBuzz'. All fine I thought, then I decided to check out any reviews on the item (I know I should have done this all BEFORE going through with the purchase). That's when I discovered that I had in fact bought an item only worth about £10. Cheap **bleep**!!! I've been ripped off basically. I feel so stupid. So I have quickly attempted to cancel the order with eBuzz before it has been processed and try and sort out a refund on the voucher from 'GoGroopie'. So two different companies to deal with. No phone number for the company eBuzz, so alarm bells ringing already. I've sent an email cancelling my order and hope they sort it BEFORE they process the order and dispatch it. I then go to see if I can refund the £17.99 with GoGroopie but their refund terms and conditions only apply to when you haven't redeemed the voucher. They don't explain what happens after you have redeemed it. Grrrrr!!!! So I have gone straight to PayPal to open a dispute. Only problem is they don't have a box to tick for when you think you have been scammed, only for when you haven't received the item or if it is damaged. So I clicked on item not received and put in an explanation as to why I want a refund. I have emailed GoGroopie to tell them I think they have scammed me and that I have opened a dispute with PayPal, but I will close it if they refund me straight away. I know I ought to have waited to see what their response was before opening the dispute, but I feel that time is of the essence and I don't expect their customer service to be quick in such matters. Sorry this is so rambling. Just wondering if anyone has had a similar situation and how it turned out.

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Been ripped off - Kicking myself :( | eBay Café | eBay UK