Incorrect returns label from seller | Discussion

buyitbuyit2 · 2026-06-29T17:24:42.171680Z

I have raised a return with a seller for a faulty item . They have sent an incorrect postage label . I’m a Post Office Counter Clerk and know what they have sent won’t be able to be processed in the Post Office . It needs to be a QR code that is scanned and a label is then printed in the post office . This will then create a receipt as proof of postage . I have messaged the seller but they haven’t responded. How to I raise the issue with EBay directly ? Is there a phone number as I’m just going round in circles .

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Incorrect returns label from seller | Discussion | eBay UK