Don't be too patient | Discussion

macs4i · 2026-06-27T12:24:27.109972Z

I really wanted to send this to ebay but can't find a way to do that so I'm posting it here int hehope that they might see it and also as a warning to others.Back in April I bought an item which, when it arrived, turned out to have been miss-described and unsuitable. I contacted the seller via ebay and was promised a replacement would be sent but would take some time. I chased from time to time (again via ebay) and was reassured that it was on its way.2.5 months on I finally asked for my money back and have heard nothing further.I have reported the listing and ebay have taken it down but I'm out of time to leave feedback for the seller or to claim on the money-back-guarantee so, in return for being overly patient and understanding I'm now out of pocket and my trust in ebay as a platform has faded.Maybe ebay should have a way to track these messages/disputes and keep the timescale for feedback and guarantee open?

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