I purchased an item circa £270 at 8pm, 04/03/26. No hint of dispatch nor communication from the seller stating why there is a delay in dispatch such as illness / on holiday / out of stock / supply chain issues or other. The seller states 'no returns'. I requested an order cancellation on 09/03/26 and have no response from the seller. Today (1.20pm, 10/03/26) I left negative feedback regarding the transaction which took their feedback to 85%. In less than a few hours I see that the seller has got...

If it's a private seller they don't have to accept cancelation requests. You can open a not received claim 1 day after the latest estimated delivery date and escalate it to Ebay after 4 days (i think ?) and ask Ebay to step in.

Should Ebay force the cancellation of the Order | Community Info

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Should Ebay force the cancellation of the Order | Community Info | eBay UK