Seller ratings system | Community Info

minnielee2008 · 2026-01-27T11:02:33.734000Z

Is anybody else having a problem with this.I have been a seller on ebay for a number of years without any problems.Now all of a sudden I am relieving messages saying my ratings are below standard and my account may be at risk? I have had the odd occasion where a parcel didn't arrive on time because of the courier not myself . I have always had good communication with buyers and answer their messages as quickly as I can. I am absolutely furious about this. I spoke to an agent who was no help at all and said I would have to wait until the 20th of each month to see if the ratings change? Obviously this is done by computer. Below standard because of problem with 3 items. How is that fair? I'm absolutely disgusted and furious. I would love to hear if any other sellers are having this problem. Thankyou

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