Refund not received | Community Info

indo1200_0 · 2025-01-21T12:34:53.663000Z

Having twice made a purchase from a seller & both times they failed to post the item then offered me inferior goods as a compromise which I refused & asked for a refund & criticised their diabolically poor customer service as a result they are quite obviously acting in a childish & spiteful way regarding my refund having twice assured me it's been issued which it wasn't i asked ebay for help the seller has said they will investigate which is obviously a stalling tactic again out of spite, can I override this & force a refund or do I need to contact them on the details provided below & demand one?

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