Refund dispute | Community Info

ford28roadster · 2024-02-23T21:02:12.237000Z

I recently sold an item via an ebay auction. Before sending the item I messaged the buyer to make sure he had checked the discription to be 100% sure what he was buying was correct because I said on the advert I was not sure the items name was correct so the buyer needed to check the photos and discription to make up their own mind. The buyer messaged & said he had made a mistake so could I cancel the transaction which I did. A few days later the same buyer opened a dispute through ebay saying another item he had purchased from me 3 MONTHS AGO HADNT ARRIVED ! I sent a copy of the postage lable & questioned why it had taken so long & why hadnt he asked me rather than just opening a case against me . A few days later the claim was changed to the item was not as discribed. I replied and said does this now mean the item has jusrt been deliverd after over 3 MONTHS & if so how is it not as discribed. I got no further reply . Weeks later Ebay contact me and said the case as been found in the buyers favour & I have to refund. I spoke to ebay who say Its paypal who delt with the case Its nothing to do with them. Ive looked at paypal but there is no case listed so they cant help me. What on earth can I do ????

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