Hi this is my first question and correspondence with the ebay community. Can anyone tell me if feedback performance percentage will change back to 100% at some point. I have had 100% for some years then received my first negative feedback and am now at 97%. The buyer did add positive feedback as I dealt with the problem well, but now I am left with 97%, thanks for reading.

Negative's drop of the page after 12 months. It also looks like you may have left a negative comment under a positive rating for a buyer and the buyer got it removed ?. You should check your seller dashboard as you may have got a defect for that as well as the one you got with the neg.

Negative performance score | Community Info

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Negative performance score | Community Info | eBay UK