Left out of pocket due to eBay favouring buyer | Community Info

serendipitykiwi · 2025-12-04T22:53:33.386000Z

I have previously posted on here as I've had the unfortunate experience of a buyer making false claims and eBay forcing me to pay for the returns and postage. I'm not a shop - just someone who has a clear out every now and then. I'm both a buyer and seller myself. I found this experience very upsetting. I reported the buyer as there is evidence of their misuse of the returns process and their feedback is littered with negative feedback from sellers. I have had no response from eBay despite reporting the buyer. I called customer services and it really was a waste of my time. I'm out of pocket and wondering why eBay don't act when a buyer is reported and why they continue to allow such buyers to be active?

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Left out of pocket due to eBay favouring buyer | Community Info | eBay UK