Don't buy heavy items from eBay sellers | Community Info

vintagedeco · 2024-07-21T16:28:07.660000Z

I won't be buying anything heavy from eBay again. Item arrived damaged and unuseable. Weighs 18kg, (above the safe legal weight of 16kg for a woman to lift). Return label is for Parcelforce. Have to take it to a post office/depot. I can't even lift the package off the floor! Offered seller the additional £4, to have ParcelForce collect from my home address. Seller's gone silent. Knows I will lose the case, (and £99.99), if I don't return by cut-off date. Spoken to an agent and, although very pleasant and understanding, can't do anything. Amazon collects returns from home. Will use them in future. Going to close my eBay accounts, (one for buying, one for selling), once this is resolved either way. Too much risk and stress!😱😱😱😱

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Don't buy heavy items from eBay sellers | Community Info | eBay UK