WHY IS EBAY ALLOWING A SELLER 17 DAYS (408 HOURS) TO DELIVER A 48 HOUR PARCEL TO ME WHEN ITS LOST | Buying

jimmythejock · 2026-01-14T23:12:06.936000Z

Bought the item on 3RD on a 48 hour Royal Mail delivery i only buy from people who use RM as couriers cannot find me. Seller sent it by Yodel claiming they wanted "a better tracked service for their customers". It didn't arrive. Now here is the strange thing why did ebay give an expected delivery starting 7 days later, usually they do that when it;s coming from China and if you report it as "item location misrepresentation" they deliberately use AI to deal with it and you get the wrong decision of "no rules were broken" if you appeal it always gets upheld because a human looks at it and agrees with you. So in this case the tracking did seem to suggest it was posted at a uk shop though it was the usual you get with China where there is no movement on the tracking. So the following Tuesday came and went then I noticed something. .....ebay has taken to telling sellers "we don't think that postcode is correct we thing the proper postcode is this..."blah blah blah" and of course it isn't the correct postcode. I have been at my current address for 8 years and the code had never changed. Sure enough Yodel put a message on the ebay tracking saying there is a problem with the address chat with us" in the meantime the seller accuses me of giving them the wrong postcode and I say "hang on a minute here "YOU sent me the proper address in a message a few days ago" but he also told me "I have now given them the correct postcode" so I say "Really and what postcode was that?" he says "blah blah blah" he gave them the wrong postcode again. Finally he admitted that when he was about to send my item he got a message from ebay telling him "we don't think that postcode is right would you like us to change it" and he said yes! This is the second time (that I know of) that ebay has done this and it is my belief that this is a deliberate nasty malicious act by ebay in the form of a "sanction" because they don't like it when I report shill bidding and item misrep. After all if they turn a blind eye to these things they make more money!! So finally came the day they extended the delivery to, and I made a claim yesterday they said they would contact me in 2 days and today they have extended it a further 5 days until the 20th January 2026 that is a total of 408 hours or 17 days they have given for an item that was advertised it would be sent on a 48hr courier service! THIS IS DISGRACEFUL and it's deliberate, they are goading me because they know I am suffering from a brain bleed haemorrhage and they are just winding me up hoping I will die before they need to deal with it. (Google gave me a month to live) I think I will do a charge back with my bank tomorrow that will get me my money back. I and the rest of us are PAYING THEM for a ebay money back guarantee and they mess us about like this? How long do we/I have to wait for a refund it's only a miserable 8 quid! WHAT A WAY TO TREAT A DYING MAN!!! No doubt they will refund me after I die! (My hospital doctor told me 10 days ago my brain was still bleeding and I need to go for more MRI/MRA scans) but what's the point ? I just want it all to stop! I have written a letter to the President of ebay in Dublin but I doubt I will get any respite from that either, but at least I will have lodged my disdain at ebay. Is not using the specified postal service a reason for item not as described as I have now bought a fibre optic cable locally or at least my partner has.

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WHY IS EBAY ALLOWING A SELLER 17 DAYS (408 HOURS) TO DELIVER A 48 HOUR PARCEL TO ME WHEN ITS LOST | Buying | eBay UK